terms & conditions

Products offered on the website contain images from the Infinity Collection and all rights remain with the owner of the website and the images. These images can not be replicated or duplicated for personal or commercial use.

Goods offered for sale contain various material descriptions, size and color preferences. Please review your options carefully before checking out.

Before checking out, please double check that all product and shipping information is correct.

The return process is strict. We do not accept returns due to buyers remorse. Please refer to the size guides via the shop storefront to ensure proper fit. Contact us immediately if there is an issue with your order. As long as the order has not been fulfilled we can check to see if minor changes can be made. Please do not return the product without contacting us first. Customer service is very important and our third party supplier will review orders that have been lost in transit up to 30 days after the delivery estimation. If the delay or automatic return of the goods to the third party was at the fault of the purchaser i.e. wrong address or incorrect size, the purchaser will have to undergo further purchasing, return and shipping costs at their own expense.

Processing custom orders can take up to 7 days to fulfill. Please note the mugs ship separately. You will receive an invoice once an order is made. Once your order is shipped you will receive a notification and tracking number. Depending on your location, after the order is fulfilled, worldwide shipping can take 2-30 days to reach the destination. Please note, in some reginal areas co-vid delays may apply. Customs fees are separate and may vary by region. Check with your local customs office to inquire about rates. We unfortunately can not ship to Cuba, Crimea, Iran, North Korea and Syria.

Email: theinfinitycollectionmerch@gmail.com

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